Cookie Policy

How we use cookies and similar technologies

Last updated: January 1, 2025

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

Pilot Trail uses cookies to enhance your experience, analyze usage patterns, and provide personalized content. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

  • Authentication and login status
  • Security and fraud prevention
  • Load balancing and performance
  • User preferences and settings

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Page views and user journeys
  • Time spent on pages
  • Click patterns and navigation
  • Device and browser information

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

  • Language and region preferences
  • Display settings and themes
  • Form data and user inputs
  • Feature usage and customization

Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements.

  • Advertising targeting and personalization
  • Campaign effectiveness measurement
  • Social media integration
  • Third-party advertising services

4. Third-Party Cookies

We may use third-party services that place cookies on your device. These include:

  • Google Analytics: For website analytics and performance monitoring
  • Clerk: For user authentication and account management
  • Stripe: For payment processing and billing
  • Intercom: For customer support and communication

5. Managing Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View and delete existing cookies
  • Block cookies from specific websites
  • Block all cookies
  • Receive notifications when cookies are set

Cookie Preferences

You can manage your cookie preferences through our cookie consent banner or by visiting our cookie settings page. Note that disabling certain cookies may affect website functionality.

6. Cookie Retention

Different cookies have different retention periods:

  • Session cookies: Deleted when you close your browser
  • Authentication cookies: 30 days or until logout
  • Preference cookies: 1 year
  • Analytics cookies: 2 years

7. Updates to This Policy

We may update this cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

8. Your Rights

Depending on your location, you may have certain rights regarding cookies and personal data, including:

  • The right to withdraw consent
  • The right to access your data
  • The right to rectify inaccurate data
  • The right to erasure
  • The right to data portability

9. Contact Us

If you have any questions about our use of cookies or this cookie policy, please contact us at:

  • Email: communication@pilotsub.in
  • Address: Aerocity, Mohali, Punjab, India

10. Useful Links

For more information about cookies and how to manage them: